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DiplomaRecommended
Diploma of Communication and Client Management
- Vancouver, Canada
- 0.33, 0.5, 0.58, 0.92 years
- English
- Hybrid
- Diploma
About the program
A 48-week customer service diploma with a 24-week paid co-op placement.
Program highlights
- Internship available: yes
- Placement support: yes
- Work during study: yes
- Post-study work rights (1 year): yes
- PR pathway friendly: no
What you will learn
- Graduates are expected to explain core concepts in Communication and Client Management
- Apply appropriate methods to practical problems
- Communicate findings clearly
- And use discipline-relevant tools responsibly.
Career outcomes
- Customer service representative
- Retail sales associate
- Call centre agent
- Receptionist
- Account service representative
- Help desk representative
- Cashier
Curriculum
- Twenty-four weeks of classes on communication
- Finance and money management
- Sales and negotiation
- Workplace communication
- Conflict de-escalation and problem-solving
- Followed by a 24-week paid co-op placement. Delivered Monday to Friday in-person and asynchronous online.
Entry requirements
Academic
- High school diploma or equivalent (or mature student status)
- Proof of English
- Suitability interview for select programmes
- PAL needs a 50% tuition deposit
- Statement of purpose
- Proof of funds
- Health certificate and police clearance.
Accepted academic background
Secondary school completion or equivalent academic qualification.
Language tests
- Institutional test CEFR B2 (school placement level)
Other requirements
- Interview required
Documents you’ll need
- Passport identification
- Academic transcripts
- Academic certificates
- English proficiency evidence where required
- Program-specific supporting documents.
How to apply
- Visit the official website. Review the admission requirements for Diploma of Communication and Client Management. Complete the application form. Submit academic transcripts
- Passport identification
- English proficiency evidence where required
- supporting documents. Pay the application fee. Submit financial evidence if required for international admission. Wait for the admission decision.
Other costs
| Tuition per year | $7,900, $10,000, $8,700, $10,800 CAD |
|---|---|
| Application fee | $185 CAD |
| Deposit | $3,000 CAD |
Program details
| Campus | OICC Vancouver Campus |
|---|---|
| Faculty or school | Oxford International Career Colleges Vancouver |
| Department | Department of Business |
| Teaching language | English |
| Credit value | 30 |
| Study pace | Fixed |
| Post-study stay | 1 year |
| Scholarship note | Oxford International (Canada: Toronto and Vancouver) scholarships or awards may be available to eligible students, Subject to published criteria. |
Intakes and deadlines
Program starts
September 2027
Apply by
No deadline listed
Frequently asked questions
The program takes 0.33, 0.5, 0.58, 0.92 years.
Tuition is $7,900, $10,000, $8,700, $10,800 CAD per year. The application fee is $185 CAD. The deposit is $3,000 CAD. The estimated living cost is $23,448 CAD.
Accepted language tests: Institutional test CEFR B2 (school placement level). An interview is required.