Privacy Policy

Last updated: 06/May/2025

Introduction

Welcome to Scholarar: Match Scholarship ("we," "us," or "our"). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our mobile application ("App" or "Service"). By accessing or using the Scholarar App, you agree to the collection, processing, and disclosure of your personal information as described here. If you do not agree with our practices, please stop using the App immediately.

We comply with applicable data protection laws, including the Privacy Policy Generator   and other relevant privacy regulations, to ensure transparency and protect your personal data.

Interpretation and Definitions

For clarity, the following terms are defined as:

  • Account: Your unique profile created to access our Service.
  • Affiliate: Any entity under the same control as us.
  • Application: Scholarar: Match Scholarship, the mobile app.
  • Company: Scholarar, located at #P15, Street 265, Tuek L’ak III, Toul Kork, Phnom Penh, Cambodia.
  • Country: Cambodia
  • Device:Any smartphone, tablet, or computer used to access our Service.
  • Personal Data:Information that can identify an individual.
  • Service:The scholarship-matching and related services provided by the App.
  • Service Provider:Third-party entities helping us provide, support, or improve our Service.
  • Third-Party Social Media Service: External platforms (e.g., Google, Gmail) used for logging in or registering.
  • Usage Data: Data automatically collected when interacting with the App, such as device information and activity.
  • You: Any individual using the Service, or an entity on whose behalf they are using it.

Collecting and Using Your Personal Data

We collect personal data to enhance our services and provide you with a better experience. We collect data in the following ways:

Types of Data Collected

  1. Personal Data:

    2. When using our Service, you may provide:

    • Full Name
    • Email Address
    • Phone number
    • Date of Birth
    • Country and City of Residence
    • Address (State, Province, ZIP/Postal Code)
    • Education Details (e.g., university name, study program, academic achievements)

      • Providing this data is optional, but some features may not work without it.

  2. Usage Data:

    3. Automatically collected when you interact with the App, such as: IP Address

    • Device Type & Identifiers
    • Operating System & Browser Type
    • Pages Visited & Time Spent
    • Crash Reports & Error Logs This helps us improve app performance and troubleshoot issues.
  3. Third-Party Social Media Services:

    4. If you log in via Google or Gmail, we may collect:

    • Name
    • Email Address
    • Profile Picture
    • Contacts (if permission granted)

      • You can manage or revoke access to this data through your social media account settings.

  4. App Usage Data:

    5. With your explicit consent, we may collect:

    • Location Data: To provide region-based scholarship recommendations.
    • Camera & Photo Library Access: To upload required documents for scholarship applications.

      • These permissions can be managed through your device settings.

How We Use Your Personal Data

We use your data to:

  • Provide and maintain the Service, ensuring smooth operation and personalized scholarship recommendations.
  • Provide and maintain the Service, ensuring smooth operation and personalized scholarship recommendations.
  • Communicate with you about new scholarships, deadlines, and updates.
  • Process scholarship applications and share data with scholarship providers (only with explicit consent).
  • Improve user experience by analyzing app usage and performance.
  • Ensure security and prevent fraud by detecting unauthorized access or fraudulent activity.

    • We do not sell, rent, or trade your personal data to third parties.

    Sharing and Disclosure of Personal Data

    We may share your data in the following circumstances:

  • With Service Providers: Third-party vendors who help us operate and improve our Service (e.g., cloud storage, analytics, customer support).
  • For Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred.
  • With Affiliates and Business Partners: Limited data may be shared with trusted partners to enhance services.
  • For Legal Compliance: We may disclose your personal data if required by law or by government authorities.

    • Data Retention and Deletion

    We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy. If you request account deletion, we will erase all associated data unless required by law to retain it. Some Usage Data may be retained for analytical purposes even after account deletion. To request deletion of your data, please contact us at info@scholarar.com.

    Security of Your Personal Data

    We use industry-standard encryption and security measures to protect your personal data. However, no system is 100% secure. To help protect your information:

  • Use strong, unique passwords.
  • Do not share your login credentials.
  • Keep your devices secure.

    • Children's Privacy

    Scholarar does not knowingly collect personal data from children under 13. If we discover such data was provided without verified parental consent, we will delete it immediately. Parents can contact us for assistance.

    Links to External Websites

    Our App may contain links to third-party websites. We are not responsible for their content or privacy policies. Please review the policies of those websites before sharing personal information.

    Changes to This Privacy Policy

    We may update this Privacy Policy to reflect changes in our services, new features, or legal requirements. Any updates will take effect immediately upon posting in the App. Significant changes will be communicated via:

  • Email notifications
  • In-app alerts

    • We encourage you to review this Privacy Policy regularly. Continued use of the Service after updates means acceptance of the revised Privacy Policy.

    Payment & Refund Policy

    Payment for Premium Services

    Scholarar offers premium subscription plans that provide additional features. Payments for these subscriptions are processed through third-party payment platforms, such as the Apple App Store or Google Play Store.

  • Subscription Plans:We offer different subscription options, including monthly and annual plans, with respective pricing clearly displayed at the time of purchase.
  • Billing Cycle:Your subscription will be billed at the start of the chosen plan (e.g., monthly or yearly) and will automatically renew at the end of each billing cycle unless canceled.
  • Auto-Renewal:Subscriptions will automatically renew unless you disable auto-renewal at least 24 hours before the end of the current period. You can manage your subscription and cancellation preferences directly through your device’s settings (App Store or Google Play Store).

    • Refund Policy

  • No Refunds for Paid Subscriptions: All payments made for premium subscriptions are non-refundable once processed. If you cancel your subscription before the next renewal period, you will continue to have access to premium features until the end of the current billing cycle.
  • Billing Discrepancies:If you encounter any issues with billing or payments, please contact the payment provider (Apple App Store or Google Play Store). We do not directly handle payment processing or refunds, as they are managed by the third-party payment platforms.
  • Subscription Cancellations:If you wish to cancel your subscription, you can do so at any time through your App Store or Google Play account settings. Canceling your subscription will prevent future charges but will not provide a refund for the current billing cycle.

    • Pro Plan Enterprise (One-Time Purchase)

    In addition to subscription-based services, Scholarar offers a Pro Plan Enterprise that provides advanced features for users who require enterprise-level services. This plan is a one-time purchase and is processed through an external third-party service provider.

  • One-Time Payment: The Pro Plan Enterprise requires a one-time payment for the full purchase amount.
  • External Provider:Payments for the Pro Plan Enterprise are handled by an external service provider and are separate from subscription payments. Scholarar does not manage payments for this service.
  • Refunds: Payments for the Pro Plan Enterprise are non-refundable once processed. If there is an issue with the payment, please contact the external payment provider.

    • Changes to Subscription Plans

    We may update or modify our subscription plans and pricing periodically. We will notify you of any changes in advance, and you may choose to accept the new terms or cancel your subscription before the next renewal.

    Contact Information

    For privacy-related inquiries, please contact us at:

  • 📧 Email: info@scholarar.com
  • 📞 Phone: (+855) 060-697-078
  • 📍 Address: #P15, Street 265, Tuek L’ak III, Toul Kork, Phnom Penh, Cambodia