FoundationRecommended

Foundation of Operational Customer Relations

About the program

A four-week Business English micro-credential on operational customer relations taught in Vancouver.

Build subject knowledge and transferable analytical skills in Operational Customer Relations. Apply appropriate methods to problems in this field
work on academic or practical tasks
and communicate findings clearly.

Foundations of quality customer service and customer experience
polite professional language
client needs
handling complaints and service quality. Four-week hybrid course: 12 hours in person plus 8 hours of online work per week.

Minimum age 17; English level B2 (price list) or B1 (course page); Vancouver only.

Minimum age 17; English level B2 (the price list says pre-sessional English packages are available)

Check the micro-credential start dates and minimum age 17 on the course page. Book through the school or an agent and pay the 185 CAD enrolment fee. Show the required English level (placement test). Pay the 990 CAD course fee and 110 CAD materials at least 30 days before the start. Courses of 6 months or less need no study permit (visitor status).

Campus	Oxford International Vancouver
Faculty or school	Oxford International English School Vancouver
Department	_
Teaching language	English
Credit value	_
Study pace	_
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